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"If you don't have a relationship with the customer, you're just a utility, you're just the dumb pipes." Francisco Gonzalez, executive chairman of BBVA has for a long time proved his ability to predict future trends and keep his company ahead of the curve in terms of technology development and understanding of customer needs.
Hail to the contactless payment wristband in Rio Is this really news? Gemalto and RioCard are celebrating the use of a contactless wristband for transit payments during this year's Olympic Games. Great idea, but hardly new.
Comment: What happens if HSBC's voice ID fails? HSBC's rollout of biometrics to identify its customers in the UK raises the question of whether this finally is the technology to replace current password and PIN-based ID systems.
Unanswered questions on how the two pieces of EU legislation will work together in areas such as explicit consent and incident reporting. The General Data Protection Regulation (GDPR) and the Second Payment Services Directive (PSD2) are both designed to give customers in the EU more control over their data, and to ensure that this personal data is used to support their interests.
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Tuesday, 01 August 2017Does the Facebook AI experience give cause for concern? How far advanced is AI in payments? Read more ...